TERMS OF SERVICE
OVERVIEW
This website is operated by Stratosys LLC, doing business as Senzio. Throughout the site, the terms “we”, “us” and “our” refer to Senzio. Senzio offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.
Please read these Terms of Service carefully before accessing or using our website.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service without notice.
SECTION 5 - PRODUCTS OR SERVICES
Certain products may be offered as either a one-time purchase or as a subscription, where explicitly stated.
Certain products or Services may be available exclusively online through the website and are subject to return or exchange only according to our Refund Policy: https://senzio.store/policies/refund-policy
We reserve the right to limit quantities, refuse orders, or discontinue products at any time.
SECTION 6 - SUBSCRIPTIONS & RECURRING BILLING
Some of our products may be offered as a subscription. Subscriptions are completely optional and are not required to make a purchase.
By selecting a subscription option at checkout, you agree to a recurring monthly charge for the selected product. Your subscription will automatically renew each month unless canceled.
Billing will occur on a recurring monthly basis based on the date of your original purchase.
You may cancel your subscription at any time. To avoid being charged for the next billing cycle, you must cancel your subscription at least one (1) day prior to your next billing date.
You can cancel your subscription by:
Logging into your customer account through our website and accessing the customer portal
Using the cancellation link provided in your subscription reminder emails
Contacting our support team at support@senzio.store
We send reminder notifications prior to subscription renewals to ensure you have full visibility and control over your subscription.
Charges will appear on your billing statement as “SP SENZIO”.
By completing your purchase, you acknowledge and agree to any applicable recurring charges clearly disclosed at checkout.
Refunds for subscription orders are subject to our Refund Policy: https://senzio.store/policies/refund-policy
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may limit or cancel quantities per person, household, or order.
You agree to provide current, complete, and accurate purchase and account information.
SECTION 8 - OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or liability.
SECTION 9 - THIRD-PARTY LINKS
We are not responsible for third-party websites or materials.
SECTION 10 - USER COMMENTS AND SUBMISSIONS
You agree we may use any comments submitted without restriction.
SECTION 11 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy: https://senzio.store/policies/privacy-policy
SECTION 12 - ERRORS AND OMISSIONS
We reserve the right to correct errors and cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use the site for unlawful or abusive purposes.
SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All products and services are provided “as is” without warranties of any kind. We are not liable for any damages arising from use of the Service.
SECTION 15 - INDEMNIFICATION
You agree to indemnify and hold harmless Senzio and Stratosys LLC from any claims arising from your breach of these Terms.
SECTION 16 - SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain valid.
SECTION 17 - TERMINATION
We may terminate your access to the Service at any time for violations of these Terms.
SECTION 18 - ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
SECTION 19 - GOVERNING LAW
These Terms shall be governed by the laws of the United States and the State of Massachusetts.
SECTION 20 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time.
SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to support@senzio.store.
This website is operated by:
Stratosys LLC (doing business as Senzio)
82 Wendell Ave, Ste 100
Pittsfield, MA 01201
United States